Contact BAföG
Our telephone consultation hours take place
Monday and Wednesday from 9am to 12pm.
You can reach us at
0431-8816-400
Before you contact us, please take a look at our FAQ. Here we answer many of the most frequently asked questions.
Find contact persons
Please write out umlauts in your name!
If your name contains a prefix, such as "von" or "von der ...", please only enter your surname without the prefix. So if your name is "von Mustermann", please only enter "Mustermann". If your name is "von der Lühe", "van Halen" or "Al Bundy", please enter "Luehe", "Halen" or "Bundy" respectively. For a name like "d'Arville", please enter "Arville". However, if the prefix is connected to the surname with a hyphen, e.g. "Al-Suma", please enter the surname including the prefix, i.e. "Al-Suma".
Make an appointment!
Would you like to clarify your questions personally by phone, Zoom or directly on site with your advisor? Then please use our form to arrange an appointment.
Submission of documents
Your application and the associated documents can be submitted digitally at BAföG-Digital.
The digital application is sufficient.
It is not necessary to send a signed application or the documents by post or email!
Our postal address
For students from Kiel, Heide, Lübeck, Wedel, Elmshorn, Flensburg
as well as for stays abroad in Norway, Denmark and Iceland
Studentenwerk Schleswig-Holstein
Amt für Ausbildungsförderung
Faulstraße 17
24103 Kiel
General information
You can also obtaingeneral information about BAföG outside of our office hours at
by calling the BAföG hotline of the Federal Ministry of Education and Research.
Of course, no questions about your application can be answered there.
Mon-Fri 8.00-20.00
Tel.: 0800 - 2236341 or 0800 BAFOEG1
