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Contact BAföG

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Our telephone consultation hours take place

on Monday and Wednesday from 9 am to 12 pm.

Attention! On 02.10. and 30.10. the telephone consultation hours are cancelled.

You can reach us at

Before you contact us, please have a look at our "FAQ". Here we answer many of the frequently asked questions.

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BAföG Contact Search

Find contact persons

Please write out umlauts in your name!
If your name contains a prefix such as "von" or "von der ...", please enter only your surname without the prefix. So if your name is "von Mustermann", please enter only "Mustermann". If your name is "von der Lühe", "van Halen" or "Al Bundy", please enter "Luehe", "Halen" or "Bundy" respectively. For a name like "d'Arville", please enter "Arville". However, if the name prefix is connected with a hyphen to the surname, e.g. "Al-Suma", please enter the surname including the name prefix, i.e. "Al-Suma".

Get in touch with us!

Make an appointment!

Would you like to clarify your questions personally by phone, zoom or directly on site with your case worker? Then use our form to make an appointment.

Make an appointment

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Submitting documents

If you submitted your application via, you can also submit and resubmit your documents on this platform.

If you would like to send us your application by e-mail, please use the following e-mail:

You can also send all documents by e-mail to the person in charge. Use our contact person search above to find the right person.

Alternatively, you can send them by post or drop them directly into one of our letterboxes in front of the Office for Student Support in Kiel and Flensburg.

Tip: In Kiel, you will also find a letterbox at Mensa I that you can use. You will find it on the side of the building facing Ludewig-Meyn-Straße.

Our postal address

Kiel location:
Applications from students from Kiel, Heide, Lübeck, Wedel, Elmshorn and Flensburg
Applications for stays abroad in Norway, Denmark and Iceland
Studentenwerk Schleswig-Holstein
Amt für Ausbildungsförderung
Faulstraße 17
24103 Kiel

General Information

For general information on BAföG, please contact the BAföG hotline of the Federal Ministry of Education and Research outside of our office hours. Of course, no questions about your application can be answered there.

Mo-Fr 8.00-20.00 h
Tel.: 0800 - 2236341 or 0800 BAFOEG1

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+49 431 8816-0
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